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Refund & Cancellation Policy |
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| Order Cancellation Policy |
| Cancellation of order before delivery
Order can be canceled anytime before the actual delivery of the product. To cancel an order, kindly call us on 9810155836 or mail to us on info@bikonwater.com
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| Cancellation of order after delivery |
In case you wish to cancel your order, which has already been delivered, please initiate a return by mail info@bikonwater.com or call on 9810155836. Our executives will get in touch with you to facilitate a hassle-free return. The refund shall be initiated after we receive the shipped products back and verify the condition of the products. Return shall only be done on Products which are unused or un-installed.
Refund Policy
In case of a return or cancellation, the refund shall be initiated post the product is delivered back to us and the quality of the products returned are verified by us.
Prepaid orders – The amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account depending on the mode of payment. The payment is dependent on the payment gateway and please refer to detailed T&C from the payment gateway.
Cash on Delivery – The amount will be transferred to the digital mode of your choice by the executive once the contents of the returned package are verified. Please contact us by mail info@bikonwater.com or call on 9810155836 for any clarifications.
Refund will be initiated once the request is processed and in case you're still contacted for delivery, please refuse the delivery.
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